Frequently Asked Questions
What are the terms and conditions for free delivery?

Online purchases within Klang Valley:
We provide free next day delivery for purchases RM100 and above within our delivery coverage areas.

What are your cake delivery coverage areas?

Online purchases within Klang Valley:
We cover most of KL and Selangor. Please key in your delivery address at the checkout page to check.

Can I speak to someone about my order?

Sure! Please WhatsApp us at 0125081855, we will respond within 24 hours.

How do I know my order is confirmed?

You will receive a confirmation email, please check your spam/junk folder if it’s not in your inbox.

How can I edit details of my order?

Please WhatsApp us at 0125081855 with your order number, we will respond within 24 hours.

I would like same day delivery

Online purchases within Klang Valley:
Please purchase from our Oddle site here. If you can’t find the item you want, please WhatsApp us at 0125081855, we will respond within 24 hours.

What is your coverage area?

Online purchases nationwide delivery:
We cover all states in Malaysia for nationwide deliveries

Who handles your postal deliveries?

Online purchases nationwide delivery:
We send all our parcels by BestExpress.

Can I choose a specific time to receive the parcel?

Online purchases nationwide delivery:
We are unable to guarantee a specific time for you as it is delivered by an external postal service company.

Can I track my parcel?

Online purchases nationwide delivery:
Yes, please email us at [email protected] with your order number, we will respond within 48 hours.

Is your product halal?

We are pork-free and alcohol-free. We are not Jakim-certified however all our suppliers of hot foods, meats and baking supplies are Halal-certified. We have no certification of our own due to construction restrictions of our production kitchen.

Do you have vegetarian or vegan options?

Yes we do, please see here.

Does your product contain alcohol?

No, we do not use any alcohol for any of our products.

Can I customise the items in the party box or the cake design?

Please email us at [email protected], we will respond within 48 hours.

What are your opening hours?

Please refer to our Google page for updated opening hours.

How do I find your kiosk in Midvalley?

Our kiosk is in front of Jaya Grocer at The Gardens Mall, next to the middle escalator.

Do you have your full product range at the kiosks?

Our full range of products are only available on our webstore.

I would like to know more about parties in your HQ cafe space at Glasshouse at Seputeh. Can I see your menu?

Yes, please click here.

Do you have whole cakes?

Yes we do, please contact us at 0125081855 to check stock availability.

I want hot food delivery

For hot food delivery please order here

Custom cakes, gifts and corporate orders
We welcome all enquiries for corporate orders and customised cakes and desserts through the year.
Kindly fill up this enquiry form here and we will get back to you ASAP.
Please allow 24-48 hours for a response via email. For urgent enquiries; please WhatsApp 0125081855
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt
0